Terms and Conditions

When visiting this website you are accepting the following terms and conditions.

Garlands Ltd Terms & Conditions of Sales

Garlands Ltd, Registration No.1584880, VAT No.GB307 7192 58 EORI No. GB307719258000
Registered Office.
Raddle Lane
B79 9JR


1. General
These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as Garlands Ltd, to the buyer hereafter referred as the Customer

2. Price
2.1 All prices are quoted in Pounds Sterling.
2.2 Garlands Ltd is VAT registered.
2.3 All prices are exclusive of postage and packing, unless otherwise stated.

3. Purchases
Purchases can be made direct from Garlands Ltd but preferably from your local stockist found in the stockist list on the home page.

4. Passing of property
All items purchased direct from Garlands Ltd must be paid for before the item can be dispatched

5. Passing of risk
The risk in the goods shall pass to the Customer on delivery.

6. Delivery
Delivery charges will be quoted to you when your order is placed with Garlands Ltd.
Garlands Ltd will not be responsible for any delivery charges set by your local stockist

The following statements are for items purchased direct from Garlands Ltd only

6.1 Delivery date:
Any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfil all orders within 3-5 working days.

7. Cancellation procedure
7.1 Goods can be returned within 7 days after they have been delivered for any reason. In addition, if you are not satisfied with the goods for any reason within a reasonable time of delivery you may return the goods and cancel the order. We will refund the full original cost of the goods including any delivery charges. We cannot refund any costs you incur in returning the goods.

7.2 The Customer must contact Garlands Ltd Customer services on 01827 383300, and obtain a Returns Authorisation. The package must be returned within 5 working days of obtaining the Returns Authorisation to the following address:

Garlands Ltd
Raddle Lane
B79 9JR

7.3 The faulty or damaged product must be returned to Garlands Ltd before the refund or replacement can be issued.

8. Licence agreement
The Customer shall respect all licence agreements delivered by the copyright owners.
Garlands Ltd cannot be held responsible or liable for any misuses conducted by the Customer or any third party.

9. International customer
Customers from outside the UK can only pay by International credit card or bank transfer and must pay in pound sterling unless otherwise specified.
All other terms and conditions apply.

10. Law
These terms and conditions are governed and shall be interpreted in accordance with English law.

11. Contract
There is no contract between the customer and the seller until the goods are dispatched.

(Your statutory customer rights are not affected.)